SNHU RAC Director at Inkomoko Entrepreneur Development


Job Opportunities

Inkomoko is a business consulting firm that works with micro, small, and medium enterprises in Rwanda to develop powerful strategies to increase their profits and help them grow. Inkomoko offers trusted advisors, practical services, technology tools, and affordable capital focused on increasing sales, improving operational efficiency, and managing finances. Founded in 2012, Inkomoko identifies entrepreneurs in Rwanda and provides services to help them grow their businesses and create jobs for others.

Website:
http://inkomoko.com/
SNHU RAC Director

Kigali, Rwanda

Title

Director of Assessment Center

Reports to

Vice President, Assessment and Academic Operations, Chief Sustainability Officer

Location

SNHU Assessment Center, Kimihurura, Kigali

(located at Inkomoko in Fairview Building, Rugando, across Lemigo Hotel)

Work Hours

Full time, 40 hours per week

Project Summary:

Southern New Hampshire University (SNHU), in partnership with Inkomoko Business Development, has launched an online education assessment center in Kigali.

Position Summary:

The Director is a member of the lead staff at the SNHU assessment center, and is responsible for training and supporting a team of Managers and Reviewers, each of whom evaluates student project submissions using a pre-existing rubric designed specifically for each project. The Director is responsible for creating and implementing the standard operating procedures of the assessment center to ensure that SNHU operational, financial and productivity goals are achieved. The Director will identify challenges and proactively develop solutions to these challenges. The Director will ensure consistency of student experience across assessors and ensure that SNHU standards of academic honesty are met. The Director will work effectively across teams and departments.

Additionally, the Director will be responsible for reporting on a variety of initiatives and ensuring all SNHU and Inkomoko HR and operational policies are followed. The Director will review student project submissions as necessary.

Primary Duties and Responsibilities

MANAGEMENT & STAFF SUPERVISION

Assess the professional development needs of the Managers and staff and coordinate, develop and deliver appropriate support and trainings
Create and implement and maintain standard operating procedures to ensure the goals of the assessment center are met
Work closely with Inkomoko leadership to provide thought partnership around day to day and longer-term success and take concrete steps and actions to ensure success is met
Ensure Assessment Center expenditures remain in line with targeted budget goals
Ensure all process and database management protocols are followed
Establish targets, work plans and key performance indicators in close collaboration with a leadership team
Maintain an environment with focus and commitment to academic excellence and honesty
Interface with Chief Assessment Officer and other leadership to keep them apprised of program operations and assess any support needed
Provide day to day support and supervision to of a team of Managers and Reviewers
Establish and monitor work plans and KPIs in close collaboration with leadership team
Maintain an environment with focus and commitment to academic excellence and honesty
Monitor and report on the weekly progress and areas of improvement of the assessment center and provide reports to SNHU as requested
Conduct performance reviews of assessment center employees, both verbally and in writing
Work closely with Inkomoko leadership � particularly HR and finance teams - to ensure success is met with managing staff and budget
Approve expenses in line with the Assessment Center budget, not exceeding limits
Ensure all process and database management protocols are followed
Ensure the assessment center complies with all documentation and regulations required by the US and/or Rwandan governments. Other duties as required to ensure the success of the assessment center
EDUCATION ASSESSMENTS

Lead quality assurance processes
Lead assessment norming processes
Lead academic integrity validation
Maintain an in-depth knowledge of every component of the curriculum
Use rubrics and supplemental information to provide fair and consistent evaluations with encouraging, specific, and actionable feedback
Perform evaluations and communicate with students through a Learning Management System
Complete program improvement assignments, as needed
Attend in-person, online video and telephone meetings with leadership and other team members
Protect student privacy
Work in a team, both as a leader and active follower as required both in person and digitally
Assess with integrity, honesty, and ethically
PUBLIC &PARTNERSHIPS

Serve as the representative of the assessment center, including in media, government, and partner meetings
Work with SNHU� GEM�s partners to proactively address and resolve any challenges that may arise, as well as celebrating the successes of the partnerships
Minimum Qualifications

Qualifications include:

Ph.D. Degree, or Master�s Degree with additional years of experience
Experience providing training, consultation, and support in a professional manner
Experience in a senior management role
Strong writing skills
Proven ability to take initiative and build strong productive relationships
Experience providing direct observation and feedback on staff performance, including performance improvement plans
Ability to Identify individual and team performance opportunities
Demonstrated ability to be flexible/adaptable in exercising judgment in a dynamic environment
Prior college-level experience with non-traditional and online learning preferred
Knowledge or expertise in competency-based education
Ability to score academic submissions consistently using a rubric
An encouraging and respectful attitude toward all students and colleagues; �can-do� attitude
Demonstrated level of English fluency at the academic/higher education level
Ability to work collaboratively in a team setting
Demonstrated fluency in use of technology, especially software applications
Demonstrate ability to learn and utilize rapidly changing technological platforms
Demonstrated experience and outcomes managing a diverse and vibrant team to achieve their best
Demonstrated experience and outcomes leading and organization or sizeable project
Demonstrated experience working with international organizations in a management role
Demonstrated experience working with partners, governments, and high-level leaders
Fluency in at least one or more East African languages (Kinyarwanda, Kirundi, Swahili) preferred
Compensation:

Directors will be offered the minimum of a competitive salary, health insurance, paid leave (including sick, vacation, and maternity/paternity), and a one-year contract, renewable at the end of the contract period, depending on performance.

Working Conditions & Physical Requirements:

The Director will work at the Kigali, Rwanda Assessment Center 5 days a week. The 1st-floor office has dedicated parking spaces, break rooms, conference rooms, and lots of natural light, co-located with Inkomoko Business Development in the Fairview Building in Rugando. Work will be completed using a computer provided by the assessment center.

To Apply:

Please email your cover letter including your salary requirements and your CV to [email protected]

Include �Director� in the email subject line.

Please address cover letter to Ms. Rachael Sears. Cover letters addressed to Dear Sir will not be considered.

The deadline to apply is December 31, 2019.



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