The hotel is hiring the right & competent candidate to fill the following vacant position:<\/p>\n
HR MANAGER (01), Position open to the public (Re-advertised)
\nJOB DESCRIPTION<\/p>\n
POSITION Human Resources Manager<\/p>\n
DEPARTMENT Human Resources<\/p>\n
RESPONSIBLE FOR Human Resources<\/p>\n
REPORTS TO General Manager<\/p>\n
PRIMARY OBJECTIVE OF POSITION<\/p>\n
To achieve the hotel\u2019s operating goals by maximizing employee productivity and wellbeing, and achieve the hotel\u2019s guest service objectives. In addition, the job incumbent pro-actively handles personnel administration, directs and implements training programs, and human resources guidelines, policies and procedures in accordance with local laws, union agreements, the hotel\u2019s guidelines and business plan, the Departmental business plan, and the ….(Hotel) Group\u2019s Corporate Human Resources Guidelines and service concepts.<\/p>\n
TASKS, DUTIES, AND RESPONSIBILITIES<\/p>\n
MAXIMISE EMPLOYEE PRODUCTIVITY AND WELL BEING AND ACHIEVE THE HOTEL\u2019S GUEST SERVICE OBJECTIVES<\/p>\n
Directs and coordinates all employee and labor relations activities within the hotel, to ensure compliance with the law and to control costs
\nAnalyses hotel manpower requirements and makes recommendations on selection and development activities to meet manpower need
\nDevelops and implements recruiting and screening systems and procedures to attract qualified candidates for vacancies
\nAcknowledges, reads, screens, and forwards job applications to applicants and Department Heads in a timely and professional manner
\nAssists Department Heads in recruiting activities
\nDirects and co-ordinates responses to union, grievances, and employee complaints
\nEnsures that employees are disciplined based on proper grounds and that proper documentation is maintained
\nTogether with Department Heads and General Manager, identifies employees for development, recommends and monitors individual development plans
\nDevelops employees to maximize their potential and prepares them for future promotional opportunities by conducting counseling sessions where development needs are discussed
\nCounsels employees, Department Heads and Supervisors on an ongoing basis
\nHandles requests around transfers
\nSeeks advise from, and informs Regional Human Resources Responsible, and the Corporate Human Resources Department
\nNegotiates, implements and interprets union contracts
\nEnsures compliance with corporate and hotel Human Resources guidelines, policies and procedures, as well as labor laws, rules, and regulations
\nMaintains complete and accurate employee files
\nCo-ordinates insurance, vacation, holiday, sick pay, etc. and honors requests
\nStays current with the latest Human Resources development
\nMeets and exceeds expectations of employees by utilizing leadership skills and motivation techniques to maximize employee productivity and satisfaction
\nAdministers and analyses Staff feedback and makes recommendations to Department Heads and General Manager how to increase satisfaction in identified areas
\nEnsures proper follow-up on Staff feedback
\nCreates a positive work environment for all employees
\nDetermines and communicates standards of performance to employees
\nEvaluate employee performance regularly
\nEnsures disciplinary action is taken as required utilizing consistency, fairness, and respect
\nAdministers the employee newsletter, and provides Hotel PR (Newsletter) with articles
\nEnsures correct reporting of Turnover and Sick leave in Everest<\/p>\n
DIRECT AND IMPLEMENT TRAINING PROGRAMMES<\/p>\n
Increases the consistency of customer service and supervisory leadership skills by utilizing training as a strategy to achieve customer service and operational goals
\nDevelops and implements strategies to achieve customer service goals
\nMonitors training all other hotel-based training, and proper follow-up, and conducts training as required to ensure that all employees provide \u2026\u2026.! customer service
\nMakes recommendations to Department Heads and General Manager to send participants to any of the Business School programmes
\nUtilizes motivational training techniques to develop and implement service skills and standards
\nEnsures that required training programmes are conducted regularly
\nAssists Department Heads to address departmental training needs and developing departmental training plans
\nConducts management training courses regularly
\nDrives the culture by developing and conducting new hire orientation training programmes to foster a positive attitude and understanding of the ….(Hotel) Group\u2019s goals
\nInform employees on benefits, employee policies, etc.
\nAdministers special employee promotions (e.g. Host\/Hostess of the month\/year programmes)
\nEnsures that all new employees receive structured employee orientation, following the agenda and material of the relevant branded \u201cnew hire orientation programme\u201d
\nDirects employees with personal problems to appropriate support
\nEnsures that all employees attend mandatory training sessions, and maintains documentation of their attendance<\/p>\n
PERSONNEL ADMINISTRATION<\/p>\n
Directs and coordinates the salaries and wages and performance appraisal activities in the hotel, to ensure employee satisfaction and compliance with law and cost control
\nAssures employees receive proper salaries, wages, and other related benefits
\nEnsures that Department Heads and Supervisors conduct performance appraisals in a well-planned, professional, non-discriminatory way
\nKeeps Department Heads and General Manager informed of performance appraisals past due, and follows-up on performance appraisals conducted inappropriately
\nConducts wage survey annually and recommends wage structure to Department Heads and General Manager<\/p>\n
SECURITY, HEALTH, AND SAFETY<\/p>\n
Maintains a safe and secure environment for guests and employees
\nEnsures that all employees follow safety rules and procedures
\nTakes corrective action where required to improve the safety of work areas
\nEnsures that all potential and real hazards are removed
\nFully understand the hotel\u2019s fire, emergency, and bomb procedures
\nEnsures that all employees work in a safe manner that does not harm or injure self or others
\nEnsures that the highest standards of personal hygiene, dress, uniform, appearance, body language, and conduct is maintained by all employees<\/p>\n
MISCELLANEOUS<\/p>\n
Social Responsible Business: show involvement and be interested in environmental and\/or social issues by participating in Social Responsible Business hotel and departmental activities
\nPrepares and submits periodic reports to Department Heads and General Manager to update them on corporate and governmental labor laws and practices
\nDevelops the departmental business plan and budget
\nAnalyses deviation to budget, and takes action as required
\nAttends meetings and training required by the General Manager
\nAssists colleagues to perform similar or related jobs when necessary
\nAccepts flexible work schedule necessary for uninterrupted service to hotel guests
\nMaintains own working area, and materials clean, tidy, and in good shape; reports defective materials and equipment to the appropriate person within the hotel
\nContinuously seeks to endeavor and improve knowledge of own job function
\nIs well updated on:
\n– Hotel fire, bomb, and emergency procedures
\n– Hotel health and safety policies and procedures
\n– Hotel facilities and nearby sights of interest and importance (i.e. hospitals,
\n stations, tourist sights)
\n– Hotel standards of operation and departmental procedures
\n– Current licensing relating to own department and to the hotel
\n– Short and long term hotel as well as Corporate Marketing and promotional
\n programs
\n– Corporate clients and clients generating high business volume
\n– Union agreements<\/p>\n
QUALIFICATIONS<\/p>\n
Master’s degree required in a related field such as Human Resources Management, Law, Business Administration & Management with a minimum 4 years of HR or labor inspectorate in a busy environment. Prior Hotel HR experience is an advantage.
\nBachelor’s degree required in a related field such as Human Resources Management, Law, Business Administration & Management with a minimum 7 years of HR or labor inspectorate in a busy environment. Prior Hotel HR experience is an advantage.
\nComprehensive knowledge of current Labour Law legislation.
\nDemonstrated experience leading HR department(s) through strategic and organizational change.
\nDemonstrated initiative in determining new or modifying existing HR policies and procedures and effectively communicate them to staff and Board members.
\nDemonstrated organizational leadership and decision-making capability at a senior management level in a collaborative manner.
\nAbility to communicate to the staff and management the short and long-term impact, specific and strategic, of HR policy and procedures.
\nAbility to manage budgets and experience working closely with senior management to achieve organizational goals.
\nSupervisory experience.
\nExcellent verbal and written communications skills, including editing skills with meticulous attention to detail.
\nAbility to achieve goals and align interests through cooperation and collaboration with other groups and cross-functional teams, even where no direct reporting relationship exists.
\nDemonstrated ability to exercise sound judgment and maintain confidentiality when dealing with sensitive matters.
\n SALARY\/BENEFITS<\/p>\n
Mantis EPIC Hotel offers a competitive salary in line with the industry salary range, based on experience and education as well as a comprehensive benefits package.<\/p>\n
TO APPLY: Please send the following documents by using the \u201cApply for this job\u201d button below.<\/p>\n
Cover letter and resume with 3 professional references( All in one document)
\nAcademic papers and Service certificates proving the work experience (the successful candidate will be required to submit notarized copies)<\/p>\n
All attachments should be in Word or PDF form. No phone calls, please.<\/p>\n
Mantis EPIC Hotel is an equal employment opportunity employer<\/p>\n
Note:<\/p>\n
Applicants must meet the minimum requirements in terms of qualifications.
\nSuccessful candidates will be required to submit a criminal record
\nExpected starting is as soon as possible<\/p>\n
Interested candidates should submit their applications in English no later than 21st January 2022.<\/p>\n
Done at Nyagatare, on the 3 January 2021<\/p>\n
Mr. IAN M. WILLIAMS<\/p>\n
General Manager<\/p>\n","protected":false},"excerpt":{"rendered":"
The hotel is hiring the right & competent candidate to fill the following vacant position: HR MANAGER (01), Position open to the public (Re-advertised) JOB DESCRIPTION POSITION Human Resources Manager DEPARTMENT Human Resources RESPONSIBLE FOR Human Resources REPORTS TO General Manager PRIMARY OBJECTIVE OF POSITION To achieve the hotel\u2019s operating goals by maximizing employee productivity […]<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[81],"tags":[],"class_list":["post-43514","post","type-post","status-publish","format-standard","hentry","category-job-opportunities"],"yoast_head":"\n