Being ill is difficult enough, getting healthcare shouldn’t be.
For many of us getting access to healthcare can be inconvenient or costly. But for some, the problem is more serious: almost 50% of the global population has little access to quality healthcare.
Yet irrespective of where we live, most of us have a mobile phone in our pocket. Our mobiles are getting smarter every year: mobile phones today are a thousand times more capable than they were only 10 years ago and they will be at least a thousand times more powerful in the next ten years. Can you imagine the possibilities?
babylon combines the latest technology with the knowledge and experience of the best doctors to make healthcare simpler, better, and more accessible and affordable for people everywhere.
Website:
http://www.babyl.rw/
IT Systems Director
Product Kigali City, Kigali City
Background of babyl
babyl is Rwanda’s first full-service mobile health provider. Founded in the UK to bring cutting-edge science and computer engineering to the healthcare industry, the ultimate aim of the company is to give everyone in the world access to high quality, affordable care. Through the use of artificially intelligent triage, digital doctor consultations and prescriptions through mobile devices, babyl has delivered over 480,000 consultations and registered over 2,000,000 users since it came to Rwanda in 2016.
At babyl our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare.
Job summary
The primary role of the IT Systems Director will be to drive the agenda for babyl’s technology by synthesizing technical and strategic concerns and ensure that all the challenges are resolved effectively and efficiently. The IT Systems Director is the main person in charge of supporting and managing all babyl systems (hosted applications and infrastructures, office networks and other third party applications). This will require working closely with the London tech team to ensure a proper service provision from a technology point of view. S/he will work with all stakeholders (internal and external) to run product reviews and development of new product requirements.
This position is critical at a time when we are expanding regionally, and babyl Rwanda will serve as Africa’s headquarters. It’s an exciting position for someone interested in bringing cutting edge technology to African markets.
Essential job functions
The specific tasks will include, but not be limited to:
Ensure that all babyl and partner systems (applications and infrastructures) are up and running.
Responsible for supervising and supporting babyl and partner systems, manage third party contracts and service level agreements.
Facilitate and support the ongoing development of relationships between the third-party service providers like aggregators, data-centers and telecom operators.
Support the Product Manager to identify and gather requirements for new features and reporting needs.
Work closely with the product manager to standardize and formalize processes/procedures around managing the software deployments.
Identify, analyze, and document clinical and administrative workflows within health facilities and ensure system development supports and enhances business efficiency.
Work with Government and non-Government partners to support babyl systems’ integration with other third-party systems.
Provide technical support to other departments to help them to achieve their objectives, this includes the support of the national roll-out of babyl product and other company initiatives.
Work closely with the tech team in Kigali & London to support the Rwanda product (identified technical issues, new features or other tech fixes).
Stay up to date on security risks and ensure corporate security
Requirements
3+ years of working experience in a senior IT position within a fast-paced and constantly evolving environment.
Proven leadership skills in a fast-paced, dynamic organization.
Demonstrated ability in IT operations and solution implementation
Insight into technology trends and their impact on current system operation and future strategic plans.
Effective vendor management skills.
Fluency in English; proficiency with other languages an advantage
Master’s degree preferred in Computer Science, Information Technology, or any other related field.
