One Acre Fund is an agricultural NGO that is innovating a new way of helping farm families to achieve their full potential. In more than five years in Rwanda, We have grown to serve more than 180,000 farm families with 1,500 full-time staff in Rwanda. In Burundi, We have grown to serve 40,000 farm families with over 400 full-time staff. Organization wide, we are on track to serve one million farmers across 10 countries by 2020. We only serve farmers, and we always put Farmers First.
Website:
http://www.oneacrefund.org
About One Acre Fund
Founded in 2006, One Acre Fund supplies smallholder farmers with the agricultural services they need to make their farms vastly more productive. We provide quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. We measure our success by our ability to make farmers more prosperous: On average, farmers harvest 50 percent more food after working with One Acre Fund.
We are growing quickly. We currently serve more than 800,000 farm families in Eastern and Southern Africa, with more than 7,500 full-time staff, and we aim to serve 1 million farm families by 2020.
Job Description
Field Data Verification Agent(FDVA) is a key actor in TUBURA’s continued commitment to providing all of our clients with great customer service, ensuring compliance with government regulations and internal policy, and assisting the TUBURA Systems and Field Divisions in identifying and correcting data errors.
As an FDVA, you will split your time between the field and TUBURA HQ in Rubengera – you will spend roughly 90% of your time in the field working directly with TUBURA clients verifying repayment data, investigating client protection violations, and back-checking input claims. The remainder of your time will be spent at TUBURA HQ, working on weekly data entry, KPI reporting, and other tasks as needed or requested by team management
Specific responsibilities include, but are not limited to:
Fieldwork
You will travel to the field for several days each week, to meet with TUBURA clients and the TUBURA Field Team, and you will be responsible for coordinating meeting schedules with both of these groups
You will interview both clients and TUBURA staff on client data, internal policy, and other issues
You will keep clear and consistent records of all data collected in the field
You will immediately escalate any urgent issues to your Field Data Verification Manager, as needed
You will maintain a schedule flexible to client needs
You will keep clear and consistent records of all travel and expenses.
Note: while travel and other expenses will be reimbursed, you will be required to provide receipts for all expenses. You will be held responsible for any missing receipts
Office work
You will be responsible for collating and recording all data collected in the field and presenting it to team management
You will work with your manager to make weekly travel plans, as needed
You will coordinate with other teams on specific projects and issues, as needed
You will present short summaries of your work to team management in verbal or written form, as requested by management
Data Quality
You will be responsible for comprehensively and comprehensibly presenting data to your Field Data Verification Team Manager
You will use and maintain several Excel and Google spreadsheets containing client data
You will occasionally present short analyses of the data and your fieldwork to the FDV team in English.
You will be responsible for maintaining client privacy and protection and ensuring a high degree of confidentiality of client data
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
Specific qualifications include, but are not limited to:
Passionate about serving smallholder farmers
Responsibility and commitment
Humility and integrity
Demonstrated computer skills in email, internet usage, Microsoft Office
Clear communicator/customer service attitude
Excellent time-management skills
Proactive problem solver
Commitment to client protection and confidentiality
Demonstrates high-quality work with strong attention to details, highly organized and methodical
Good collaboration skills
Experience with fieldwork
Language: Fluent in Kinyarwanda and proficient in spoken English
Functional in written and Spoken English
Spoken French desired but not required
Preferred Start Date
As soon as possible
Job Location
Rubengera, Rwanda
Compensation
Commensurate with experience
Duration
Full-time job
Benefits
Health insurance paid time off
Sponsor International Candidates
No; Must have existing rights to work in Rwanda.
One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.
Face
